Your privacy matters to the lott
We handle your account details, payment information and gameplay history with the same care you'd expect from a brand built for Indonesia. This privacy policy shows exactly how...
Privacy Policy Overview
the lott collects and processes your personal data — name, email, phone number, payment details and gaming activity — to deliver account services, process deposits and withdrawals via DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption and secure servers to protect your information. Your data is never sold to third parties without your
consent. You have the right to access, correct or request deletion of your personal data. Contact our support team to exercise these rights. We review and update this policy regularly to reflect changes in our service or applicable law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions – Get in Touch
Email Support
Send privacy concerns to our data protection team. We respond to all inquiries within 48 hours and guide you through your data rights.
Live Chat
Chat with our support specialists who can explain how your data flows through account setup, deposits and gameplay without leaving your browser.
Account Settings
Access your personal data, view payment history and manage privacy preferences directly in your account dashboard at any time.
How We Protect Your Trust
Encryption Standard
All data moves through TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS transactions are isolated in secure payment channels before they reach our systems.
Regular Audits
We conduct quarterly security reviews and third-party assessments to identify and close any gaps in our data handling processes across the platform.
Minimal Data Retention
We keep your personal information only as long as needed to provide service, process your account and meet legal obligations in supported regions.
No Third-Party Sales
Your gameplay data, payment method and account history are never sold, rented or shared with marketing firms or data brokers without explicit permission.
GDPR-Aligned Principles
Even though we serve Indonesia primarily, we follow transparency and consent standards that align with international privacy frameworks and best practices.
Incident Response Plan
If a breach occurs, we notify affected users immediately, cooperate with relevant authorities and provide guidance on protecting your account and payment methods.
Consistency Across Our Platform
What Our Privacy Policy Covers
Account Registration
When you join the lott, we collect your name, email, date of birth and phone number. This data is encrypted and stored on servers with restricted access.
Payment Methods
We securely process DANA, OVO, GoPay and QRIS transactions. Your payment token is never stored in full; we keep only the last four digits for your reference.
Gameplay Records
We log your gaming activity—rounds played, results and timestamps—to calculate payouts, detect fraud and fulfil regulatory reporting in supported Indonesian regions.
Cookie & Tracking
We use first-party cookies to keep you logged in and remember your lobby preferences. We do not use third-party trackers or sell your browsing data to advertisers.
Marketing Communications
If you opt in, we send you email or SMS about new games, promotions and account updates. You can unsubscribe from any message in one tap.
Data Deletion
You can request account closure and full data deletion at any time. We remove your personal information within 30 days, retaining only records required by law.